2007年10月全国旅游管理专业英语试卷(1)

课程代码：00196

请将答案填在答题纸相应位置上

Ⅰ. Choose the best answer for each blank (10 points, 1 point for each item) 从下列各句四个选项中选出一个最佳答案。（每小题1分，共10分）

1.Carry-out restaurants often serve fast foods; customers place their _________ at a counter and then “take-out” the food to wherever they wish to eat.

A. menus       B. orders

C. demands       D. reservations

2.Traditionally the hotel industry has looked at _________ as a measure of success.

A. specialty      B. occupancy

C. availability      D. low cost

3.The European Union was established to foster economic _________ among the countries of Western Europe.

A. integration      B. combination

C. acquisition      D. normalization

4.One element of the decision support systems is a software that permits easy _________ between users of the system and the database and model base.

A. reaction      B. operation

C. response      D. interaction

5. _________ consumption is a phrase coined by Thorstein Veblen, a prominent American social theorist and economist who died in 1929.

A. Conspicuous     B. Suspicious

C. Obvious      D. Outstanding

6.Operational managers are lower-level managers who _________ the operations of the organization.

A. conduct      B. supervise

C. advise       D. adjust

7.Various _________ can provide information helpful in forecasting the future.

A. courses      B. causes

C. sources      D. resources

8.Many researchers agree that organizations usually perform better if they implement more concentric _________ strategy in which businesses are somewhat related to one another.

A. simplification     B. complication

C. diversification     D. certification

9.Chrismatic leaders are _________ and have a strong conviction in the moral righteousness of their beliefs.

A. self-reliant      B. self-taught

C. self-service      D. self-confident

10.Knowing a few fundamental _________ of persuasion will help you convince others to adopt your viewpoint.

A. disciples      B. principles

C. disciplines      D. principals
   1     

Passage Two

　　 The danger of being sued by a client for problems created by an intermediary has forced travel agents and such suppliers as airlines to seek protection through insurance and the use of disclaimers. A disclaimer is a statement that is written into a contract explaining that the travel agent or supplier will not be liable for acts or errors of wholesalers and other third parties, such as tour guides and chauffeurs. To be fully protected, a disclaimer normally must be presented to the client both in writing and orally.

　　 Travel agents and suppliers have found that it is important to review carefully all of the advertising and promotional materials they give to clients to make certain the wording in such material does not negate their disclaimers. It is natural for a travel agency to want to convince clients that it is professional and offers dependable service; however, such claims may create problems if they should prove untrue. For example, an agency called the Four Winds Travel Agency once stated the following in its advertising:

　　 Four Winds also guarantees that every tour will be escorted by a qualified professional tour director. Our directors are carefully selected and trained. Your Four Winds jet tour is an escorted tour. From the moment you leave until your journey ends, you are cared for by a carefully selected Four Winds Tour Escort.

A client purchased a 47-day tour for a Four Winds tour to South America. During her visit to Brazil she was being transported in a boat on the Amazon River near Manaus. The boat was not owned by Four Winds, and the guide was not a Four Winds employee. As the boat docked at Manaus, the client slipped and fell in the Amazon. Although it was an accident, she sued Four Winds. The court agreed that the promotional literature had led her to believe Four Winds would be in charge of the tour.

26.In this passage a disclaimer _________.

A. is an oral statement

B. is often used by clients

C. can free a travel agent from liability in certain matters

D. is used by a wholesaler to sue a travel agent

27.The word “wording” in the 1st sentence of the 2nd paragraph means _________ .

A. the words chosen to express something

B. the lengthy sentences

C. the ambiguous words

D. the word order

28.In the example, the client purchased a tour to _________ .

A. the Amazon River     B. Manaus

C. South America      D. Four Winds

29.The client fell in the Amazon River when she was escorted by _________.

A. a qualified professional tour director

B. a guide who was not a Four Winds employee

C. a carefully selected Four Winds Tour Escort

D. a guide who accompanied her all the way to the destination

30. _________ won the lawsuit.

A. The new guide     B. The guide with Four Winds

C. Four winds      D. The client

Passage Three

　　 California Pizza Kitchen was created in 1985 by two former federal prosecutors looking for “something different” to do. This restaurant chain specializes in “designer pizza”, in which the pizza crust is a “canvas” for exotic food toppings such as Thai chicken or southwestern burrit